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A Team Approach to Nursing Care Delivery

Tactics for Working Better Together

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May 23rd, 2:00-3:00 pm EST

Today's challenges demand a different approach to how we think about care delivery. Healthcare leaders are now beginning to understand the need for change. In a recent Models of Care Insight Study, 66% of leaders surveyed see a need for improvement, and 70% now consider changing their model.

Current healthcare delivery models rely on the availability of many nurses and are unsustainable. Even with an increase in RN enrollments, the gap between the number of nurses needed and the number available continues to grow. 

Outside of a few specialty areas, future care delivery models will necessitate innovative team-based approaches with professionals and support staff all working at the top of their scope of practice. While we once had the luxury of assigning nurses to non-nursing tasks, the situation has changed, and we no longer can. Yet, the transition to a team or collaborative care model is challenging despite the need. It is like trying to build a plane while flying with a full load of passengers. 

In this interactive webinar, we look at redesigning care delivery to a team-based model. Our topics include the forces driving change, the redesign process, resetting the nurse manager role, teaching nurses to lead teams, and strategies to promote effective teamwork.


Webinar Objectives

  • Describe the forces driving a need for change from a primary nursing care model to a team-based model.
  • Provide a roadmap to redesigning care delivery.
  • Discuss resetting the role of the manager from a traditional leader to a team coach.
  • Identify strategies to educate nurses to lead teams.
  • Discuss best practices in building effective work teams.
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Rose O. Sherman


Rose O. Sherman, EdD, RN, NEA-BC, FAAN is nationally known for her work in helping current and future nursing leaders to develop their leadership and coaching skills. Rose is an emeritus professor at the Christine E. Lynn College of Nursing at Florida Atlantic University and currently serves as a faculty member in the Marian K Shaughnessy Nursing Leadership Academy at Case Western Reserve University. Before becoming a faculty member, she was a nurse leader with the Department of Veterans Affairs for 25 years at five medical centers. Rose edits a popular leadership blog www.emergingrnleader.com that is read by thousands of nurse leaders each week and is Editor in Chief of Nurse Leader, the official journal of the American Organization of Nurse Executives. She is a Gallup certified strengths coach and author of the books, The Nurse Leader Coach: Become the Boss No One Wants to Leave and The Nuts and Bolts of Nursing Leadership: Your Toolkit for Success. Her new book, Rebuilding Nursing Teams: Tactics for Working Better Together will be released in early May. She presents nationally on nursing leadership topics and conducts nurse leader coach workshops for frontline nurse leaders. Rose is a Fellow of the American Academy of Nursing and is an alumnus of the Robert Wood Johnson Executive Nurse Fellowship Program. In 2020, she was selected by the American Association of Critical Care Nurses for their Pioneering Spirit Award in recognition of her groundbreaking work in nurse leader development.